Delete a Radon Genie account
You can delete your account in the app or request deletion here.
Delete in the app
- Sign in to Radon Genie.
- Open My Radon Genies.
- Open the account menu and select Delete account.
- Review the warning and confirm Delete permanently.
Request deletion by email
If you no longer have the app, email us from the address associated with your Radon Genie account. Use the subject “Radon Genie account deletion request.” Do not send your password, Wi-Fi password, or device secret.
Email a deletion requestTo protect your account, we may ask you to verify ownership of the email address. After verification, we will delete the account and associated cloud profile, device associations, measurement history, and sharing data, except information we must retain for legal, security, or fraud-prevention reasons. Deletion is permanent.
Questions? Contact jourdan@volcanoradon.com.